Frequently Asked Questions

Browse our Products page, add items to your cart, and proceed to checkout. You'll need to sign in with your phone number (via a one-time password) to complete an order.

For retail customers, no — order as little as a single item. Wholesale accounts have tiered bulk pricing shown on the product page once you're signed in as a wholesale customer.

You can cancel an order from your Order History page as long as it's still in "Pending" status (i.e. before we've confirmed it for dispatch). Once an order is confirmed, we're unable to modify or cancel it since fresh produce is prepared for delivery quickly.

We currently deliver across Kovilambakkam, Madipakkam, Kilkattalai, Pallikaranai, and Velachery in Chennai. Enter your address at checkout to confirm we service your location.

Estimated delivery time is shown at checkout once we confirm your address is serviceable, based on your order type and current schedule.

Any applicable delivery charge is calculated based on your address and shown clearly before you complete checkout — no hidden fees.

We accept UPI, credit/debit cards, net banking, and cash on delivery (COD), where available for your area.

Yes — online payments are processed through Razorpay, a PCI DSS-compliant payment gateway. We never see or store your card, UPI, or bank details ourselves.

Everything is sourced directly from our own organic farm — no middlemen. See our About Us page for more on how we grow and source what we sell.

Contact us as soon as possible after delivery through our Contact Us page and we'll make it right with a replacement or refund. Since our produce is perishable, we handle quality issues this way rather than a standard return window.

Yes — our groundnut, coconut, and sesame oils are cold-pressed, mostly from country-variety seeds rather than mass-market hybrids, preserving the flavor and nutrition that refined, heat-processed oils lose.

Yes — select "Wholesale" as your account type when you first sign up to see tiered bulk pricing on product pages. For larger or recurring orders, reach out through our Contact Us page.

Yes — signing in with your phone number lets us confirm your delivery address, track your orders, and keep your order history.

Enter your 10-digit phone number and we'll send a one-time password (OTP) by SMS — enter that to sign in. No password to remember. You can optionally set up an email + password login later from Account Settings.